Friday, March 20, 2009

Tired of bad service

Tired of bad service

In this month, I have experienced poor customer and negative attitudes at local business that have made me feel that my money is not good enough to be spent with them.

The first instance was at local children’s store. On Saturday, I bought a pair of shoes for my daughter. By the following Saturday, the strap burst. I carried back the shoes to show the store clerk and bought another pair of shoes. I asked the clerk for a discount and she took of $2.00 off the price. The second pair opened at the mouth by the following Friday evening. I spoke to owner of the store who informed me that I was the only person to ever complain about her shoes. It made me wonder if she was insinuating that I tore the shoes apart. Would I spend $40.00 during a recession and then destroy what I purchased? Was she trying to tell me that my daughter’s feet are bad?

The second instance was with the dealer for my car. I serviced the car in February. My car never had oil leaks before the service but it is leaking oil now and making a click when I reverse. When I mentioned this to the dealer, he curtly informed me that ‘old cars leak oil’. I guess it’s ‘my bad’ not having a new car!

The last instance that I am sharing is in relation to a contractor who was to prepare an estimate for building my home. I ask him to divide the estimate into stages– foundation, cistern and first floor and then the second floor. To break down a document that has already been calculated into two stages is too difficult? Is it because I asked for the breakdown that they may have felt I could not afford to build?

These ‘local’ businesses are not up to standard! They don’t give you the service or product you PAY FOR – and still they have curt remarks to make me feel that my money is not wanted. I am tired and have a new game plan to deal with them.

To the lady with the ‘dry-rottened’ shoes – I won’t be shopping at your store anymore. I can order from Amazon.com too you know.

To the car dealer – you’ll still get SOME of money but you know – you’ll get yours in time.

To the contractor – keep up with the rich people – hope they can pay you.

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Poem: Sweet by Linette Rabsatt